Processing time for wage guarantee applications

For decisions made during August and September 2025, the average processing time for wage guarantee applications was approximately ten months. The average processing time of past applications does not directly indicate how long it will take to process a new application. In September 2025, most decisions were made on applications submitted in July, August, September, and October 2024.

The wage guarantee customer service cannot estimate when you will receive a decision or how long your application will take to process. If your application is missing information or attachments, the KEHA Centre will contact you.

Contact Information

Phone Service
0295 020 020 (Mon–Fri, 12:00–14:00). Call charges depend on your subscription agreement.

Email

• palkkaturva@keha-keskus.fi
• Secure Messaging Service (turvaviesti.keha-keskus.fi) (requires registration)

Postal Address
KEHA Centre / Wage Guarantee
P.O. Box 54, 00521 Helsinki