Our services in payment matters and contact details

Suomi | Svenska

Customer service centres for ELY Centres and TE Offices

Enterprise Finland phone service 0295 020 500, Mon-Fri at 9 am-4.15 pm
General advice on the employment and economy services and guidance in the use of online services. Enterprise Finland provides advice on electronic payment transactions for pay subsidy and the start-up grant as well as in the use of the Katso ID.

Customer transport service, 0295 020 603, Mon-Fri at 9 am-4 pm
The customer transport service helps in inquiries concerning supply compensations and private road aid.

Customer service in environmental matters, 0295 020 900, Mon-Fri at 9 am-4 pm
The customer service in environmental matters helps in water and environmental management, building heritage management and in other payment inquiries related to the environment.

In the future, TE services for personal customers will be available from a single service number: 029 502 5500 


 Email inquiries


Contact details of the payment areas

  • Uusimaa payment area, PL 1002, 00521 Helsinki (Uusimaa)
  • Southern payment area, PL 3300, 45101 Kouvola
    (Häme, Southeast Finland)
  • Western payment area, PL 1010, 20101 Turku
    (Southwest Finland, Satakunta)
  • Central payment area, PL 136, 33101 Tampere
    (Pirkanmaa, Central Finland, Southern Ostrobothnia, Ostrobothnia)
  • Eastern payment area, PL 1000, 80101 Joensuu
    (Southern Savo, North Karelia, Northern Savo)
  • Northern payment area, PL 200, 90101 Oulu
    (Kainuu, Lapland, Northern Ostrobothnia)

Other Web addresses